1. Computer Office Assistant Certificate Program
2. Medical Assistant Certificate Program
3. Medical Billing and Coding Certificate Program
4. Premise Telecom Installer Certificate Program
1. Computer Office Assistant Certificate Program Curriculum
COMPUTER KEYBOARDING 1 (3 units)
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COA 101
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Mastery of the keyboard (letters, numbers, and symbols) by touch on a microcomputer. Minimum speed at the end of course of 30 wpm accurately; formatting of letters, tables, reports, and memos using Microsoft Word.
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COMPUTER KEYBOARDING 2 (3 units)
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COA 102
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Prerequisite: Ability to type 30 wpm or completion of COA 101.
Students should enroll in COA 109 or COA 101 if they do not meet the requirements for COA102.
Speed and accuracy development on a microcomputer; minimum speed at end of course of 40 wpm accurately by touch; formatting of advanced letters, tables, reports, and desktop published documents using Microsoft Word.
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COMPUTER KEYBOARDING 3 (3 units)
COA 103 Prerequisite: Completion of COA 102 and COA 184
Develops production skills in using advanced features of Microsoft Word to create properly formatted business documents. Includes composition at keyboard, decision making, and timed production of letters, tables, and reports. Develops minimum speed at end of course of 50 wpm.
MACHINE TRANSCRIPTION (3 units)
COA 107 Prerequisite: COA 101 with a satisfactory grade or equivalent
Develops proficiency in operating transcribing machines, listening skills, transcription of mailable letters, memoranda, and manuscripts from machine dictation techniques and English usage.
KEYBOARDING IMPROVEMENT (1 unit)
COA 109 Prerequisite: Ability to type 20 wpm.
Improves keyboarding procedures through continued emphasis on correct keyboarding techniques. Uses a computer to develop speed and accuracy through timed writings, corrective drills, May be taken concurrently with COA 101, 102, or 103. May be repeated twice.
MEDICAL OFFICE PROCEDURES (5 units)
COA 120 COA 102 or COA131 with a satisfactory grade or equivalent.
This course develops proficiency in typing medical documents, case histories, history and physicals,
medical reports. Additionally, students learn about medical ethics and sensitivity training for the
medical office, privacy laws, telephone etiquette, medical filing, and handling of confidential
documents, scheduling appointments in a variety of medical facilities and medical insurance.
LEGAL PROCEDURES 1 (5 units)
COA 123 Prerequisite: COA 101 and COA131 with satisfactory grades or better or equivalent.
Preparation of court pleadings and legal documents; knowledge of general law office procedures and specific procedures involved in litigation, family law, corporate law, and other specialties; development of attitudes and behaviors appropriate for the legal field.
BUSINESS ENGLISH (3 units)
COA 131 Required of all COA majors.
Knowledge of English grammar and punctuation rules; practice in writing sentences and paragraphs.
BUSINESS COMMUNICATIONS (3 units)
COA 132 Prerequisite: COA 101 and COA 131 with a satisfactory grade or better or equivalent
Applications of business communications, principles in writing a variety of business letters, interoffice memorandums, and a business report; improvement of general and business vocabularies
RECORDS MANAGEMENT AND FILING (2 units)
COA 133 Proficiency in applying basic filing principles to a variety of records using alphabetic, geographic, numeric and subject methods. Creation, storage, disposition, and preservation of all types of documents. An understanding of concepts of automated storage and retrieval. Includes database management personal computers.
BUSINESS TERMINOLOGY (2 units)
COA 134 Correct definition, spelling, pronunciation, and effective usage of the general and specialized vocabulary used in modern business communications.
OFFICE PROCEDURES (3 units)
COA 143 Prerequisite: COA 102 and COA 131 with satisfactory grades or better.
Three hours weekly. Comprehensive knowledge and application of office skills and procedures for the automated office; development of attitudes for success on the job.
MEDICAL TERMINOLOGY (3 units)
COA 144 This course develops an understanding of medical terminology through a study of word roots, prefixes, and suffixes. Emphasis is given to spelling, pronunciation, and definitions. Medical terminology for basic anatomy, physiology, and pathology of the body systems is also stressed. Current medical innovations/issues are discussed.
MACHINE TRANSCRIPTION FOR MEDICAL SECRETARIES (3 units)
COA 146 Prerequisite: COA 102 or COA 131 with satisfactory grades or better.
This course develops proficiency in operating transcribing machines to accurately transcribe medical documents, including medical letters, charts, notes, history and physicals, reports from cassette tapes. Emphasis is given to spelling, proofreading, correct terminology, and abbreviations. Students simultaneously review anatomy and major body systems.
APPLIED OFFICE PRACTICE (2 units; repeatable twice)
COA 147 Advisory: COA 101 with a satisfactory grade or better
Practical experience in working in an office on campus and one hour lecture relating to office behavior, productivity, motivation, and interpersonal skills.
MACHINE TRANSCRIPTION FOR LEGAL SECRETARIES (3 units)
COA 149 Prerequisite: COA 102 and COA 131 with satisfactory grades or better.
This course develops proficiency in operating transcribing machines to transcribe legal correspondence and documents, including court documents, from cassette tape. Emphasis is placed on spelling, proofreading, formatting, and the meaning of legal terms
OFFICE ADMINISTRATION LABORATORY (1 unit)
COA 164 Co-requisite: COA 101
Laboratory class which provides opportunity for students enrolled in CAOT classes to have additional time on the computers to work with all of the software that is offered in the Department. Students must attend a minimum of 32 class hours per semester Credit/No Credit. Click here for details.
MICROCOMPUTER OFFICE APPLICATIONS: WORD PROCESSING APPLICATIONS (3 units)
COA 179 Prerequisite: COA 131 with satisfactory grades or better.
Further develops skill in preparing a variety of business documents on a personal computer. Covers formats for letters, memos, reports, tables, outlines, form documents, graphics, desktop publishing, and merged documents.
MICROCOMPUTER SOFTWARE SURVEY IN THE OFFICE (3 units)
COA 182 Prerequisite: COA 101 and COA 198 with satisfactory grades or better or equivalent.
Introduces students to the use of the microcomputer and commercially available software used in business office. Course provides hands-on introduction to word processing, database, spreadsheet, graphics, desktop publishing and presentation design software.
MICROCOMPUTER SOFTWARE SURVEY IN THE OFFICE (Word Processing and Spreadsheet) (1.5 units)
COA 182A Prerequisite: COA 101 and COA 198 with satisfactory grades or better or equivalent.
Introduces students to the use of the microcomputer and commercially available software used in business offices. Course provides hands-on introduction to word processing and spread sheet software.
MICROCOMPUTER SOFTWARE SURVEY IN THE OFFICE (Database and Presentation Design) (1.5 units)
COA 182B Prerequisite: COA 101 and COA 198 with satisfactory grades or better or equivalent.
Introduces students to the use of the microcomputer and commercially available software used in business offices. Course provides hands-on introduction to database and presentation design software.
WORD PROCESSING (3 units; repeatable twice)
COA 184 Prerequisites: The ability to type 30 wpm accurately by touch.
Use basic and advanced commands in Microsoft Word or other word processing software, to create, format, edit, save, and print documents including letters, tables, reports, and merge documents. Use desktop publishing features to create newsletters, brochures, fliers, and resumes.
SPREADSHEET (3 units)
COA 185 Presents office spreadsheet applications using a PC and spreadsheet application software, such as Excel. Students are taught to create, edit, format, and print worksheets; construct graphs; build data bases that utilize the data table function.
DESKTOP PUBLISHING (3 units; repeatable twice)
COA 188 Provides information and hands on training using a personal computer, laser printers and various desktop publishing software including Page Maker and Ventura. Includes producing camera ready, near typeset quality reports, newsletters, business forms, and presentations.
LEGAL DOCUMENT PRODUCTION (3 units)
COA 193 Prerequisite: COA 101 and COA 184 with satisfactory grades or better or equivalent.
This course is designed to link the academic knowledge of law and skills of word processing to result in the production of legal documents.
INTRODUCTION TO THE INTERNET (3 units)
COA 197 Advisory: Knowledge of Windows and word processing is required. Students who enroll in the course must attend 3 lab hours per week.
The course provides hand-on access to Internet, the worldwide Computer Network. The course emphasizes electronic mail, file transfer protocol, newsgroups, web page design and other services and utilities.
INTRODUCTION TO WINDOWS FOR CAOT (3 units)
COA 198 This course is designed to prepare students to work in the Windows environment. The course emphasis the features of Windows, including changing and creating icons, opening and closing Windows and other applications, responding to dialog boxes, and working with directories.
SCHOOL-TO-WORK PORTFOLIO (2 units)
COA 105 Prerequisite: COA 131 with satisfactory grades or better.
Course includes preparation of a comprehensive professional portfolio that contains a résumé, cover letter, application for employment, reference letters, and personal achievement. The course will also include career planning, networking with business and industry, and job search using the Internet and other resources.
ADDING AND CALCULATING MACHINES (3 units)
COA 106 This course uses application software to develop proficiency in the operation of the computer's ten-key pad by touch.
WEB PAGE DESIGN (3 units)
COA 112 Advisory: COA 198
This course is designed to help students learn the most important topics of Web page design. The course emphasizes creating a new web site, integrating a database using Microsoft Office components, styles and working with HTML codes.
Total Units: 80
Tuition Suggestion: Los Angeles Community College charges $20 per unit for resident and $181 per unit for non-resident .
2. Medical Assistant Certificate Program Course Descriptions
Program Summary
Medical assistants are multi-skilled health workers who work primarily in medical offices and clinics. Medical assistants perform routine clinical procedures which may include: vital signs, exam room preparation, patient data collection, simple dressing changes, lab tests, phlebotomy, medication instruction and EKGs. In addition, medical assistants carry out administrative duties such as scheduling, reception, insurance monitoring, record maintenance, and bookkeeping. Students enrolled in the program will develop knowledge of pharmacology, anatomy, physiology, and nutrition to assist the physician with patient teaching.
Curriculum
PSY 111 Introduction to Psychology
Students who have not taken any psychology course need to take Introduction to Psychology as part of the prerequisite for the medical assistant certificate program.
MAC 101 Medical Terminology
This course contains Medical Terminology, Anatomy & Physiology for Insurance Reimbursement. In this course, students learn the basic structure and functions of the human body and become familiar with common diseases and disorders. The prefixes, roots and suffixes which comprise medical terminology are covered and that terminology is applied to the body systems studied.
MAC 102 Keyboarding & Formatting
This course is designed to provide an opportunity to learn to touch type on the computer keyboard using correct techniques as well as the development of speed and accuracy. Students will be introduced to the formatting of personal and business letters, tables, notes, memos, and reports. No previous keyboarding experience required. This course is considered a prerequisite to Technology Applications.
MAC 111 Foundations/Management of Medical Insurance
Pre-Requisites: MAC 101
This course includes three modules:
· 1. Introduction to Medical Billing and Reimbursement
· 2. Medical Billing Practices
· 3. Medical Billing Procedures
This course provides a thorough understanding of the billing and reimbursement process that takes place in the business office of a health care facility. Federal regulatory issues, third party reimbursement, and the entire life cycle of an insurance claim will be discussed. It covers the accounts receivable management of the billing department of a health care facility, completing the HCFA 1500 Universal Insurance Claim Form and will work with actual explanations of benefits from a variety of insurance carriers. Students will also learn a popular accounting system used in many medical offices.
MAC 112 Computer Applications for Medical Offices
Pre-Requisites: MAC 111
This course includes three modules:
· 1. Computerized Medical Billing
· 2. ICD-9 Coding
· 3. CPT-4 Coding
Upon completion of this course, students will be able to do medical billing and practice management on Medical Office Manager, a highly popular medical billing software package, and will learn inputting of patient demographics and insurance information; patient chargers and supporting billing information; payments, credits and adjustments; appointment scheduling, and accounts receivable reports.
MAC 113 Practical Pharmacology
This course introduces information concerning sources, effects, legalities, and the safe use of medications as therapeutic agents. Emphasis is placed on nursing responsibility, accountability, pharmacokinetics, routes of medication administration, contraindications and side effects. Upon completion, students should be able to compute dosages and administer medication safely. Pharmacological properties of medications in each classification are emphasized.
MAC 120 Clinical Lab Procedures I
Pre-requisites: Admission to the Medical Assistant Program
Corequisites: MAC 101, MAC 102
This course provides an overview of health care procedures required by Medical Assistants. The course teaches students to prepare examination and treatment areas in health care settings. Concepts of Universal and Standard Precautions, aseptic technique, and infection control are presented. Therapeutic communication, medical ethics, confidentiality and accountability are stressed. In addition, the course teaches students to perform simple lab tests, vital signs, and specimen collection. Introduction to medication administration and pharmacology are presented. The four-credit course has 3 hours of class and 3 hours of clinical laboratory experience per week.
MAC 121 Clinical Lab Procedures II
Prerequisites: MAC 101, MAC 102, and MAC 120 (Clinical Lab Procedure I) with a grade of C or better.
Corequisites: PSY 111, MAC 113
This advanced clinical procedure course builds upon the knowledge from clinical procedures I and provides the student with phlebotomy skills, EKG skills, and basic principles of radiology safety. The course will present concepts related to simple dressing changes and response to medical emergencies. Principles of pharmacology, nutrition and medication administration will be continued. The course will include 3 hours of class and 3 hours of lab per week and 45 hours of clinical over the semester.
MAC 130 Cooperative Education Work Experience
Pre-Requisite: PSY 111, MAC 121 with a grade of C or better, MAC 112
This course combines a classroom seminar with on the job learning. Students who meet program eligibility work at approved Cooperative Education sites and attend regularly scheduled seminars on campus. Seminars cover the establishment of learning goals for the work assignment, work-related problem solving, and legal and ethical dilemmas facing health care personnel. A final project is designed to incorporate on the-job learning and medical law and ethics. Students must complete the seminar, all assignments, the final project, and the clinical work assignment to receive credit. This five-week summer course includes 3 hours of class per week and a minimum of 135 hours of unpaid externship.
Suggested Tuition: $ 400 per credit unit
3. Medical Billing and Coding Certificate Program Course Descriptions
MBC 101 Medical Basic Courses (For students who don’t have a medical background)
Course Description: This course introduces the basic medical terminologies, concepts, and procedures. Students who don’t have a medical background need to take this course to fulfill their basic medical knowledge requirement.
MBC 102 Introduction to Medical Billing and Coding Careers
Course Description: This course introduces concepts, definitions and general associations related to medical health insurance billing and coding, along with identifying different career avenues in the field.
MBC 103 Introduction to Medical Billing
Course Description: This course introduces the basic definitions, concepts, procedures and applications necessary to perform tasks involved in health insurance billing.
MBC 104 Medical Billing II
Course Description: This course goes into depth with respect to insurance claim forms, electronic billing, accounts receivable, and collections.
MBC 105 Introduction to Medical Coding
Course Description: An introduction to basic coding definitions and distinctions between and about the International Classification of Diseases, Ninth Revision, Clinical Modification System (ICD9-CM); the Current Procedural Terminology, Fourth Edition (CPT4); Health Care Procedure Coding System (HCPCS); Diagnostic and Statistical Manual of Mental Disorders; Fourth Edition (DSM-IV) and the upcoming ICD10. Coding Manuals required.
MBC 106 Medical Coding—ICD-9-CM
Course Description: A review of the layout, organization and components of the manual; along with description of coding regulations with respect to body systems and applicable coding initiatives.
MBC 107 Medical Coding—CPT
Course Description: Layout, organization and components of the manual; along with Critical CPT Coding Terms. Step-by-step guidelines and conventions are also discussed.
MBC 108 Medical Coding—Evaluation and Management Coding
Course Description: Physician services; outpatient and inpatient coding for E & M codes. A detailed course designed to instruct students the "how-to's" of this seemingly difficult coding aspect.
MBC 109 Medical Coding—Surgical Coding and Specialties of Coding
Course Description: Surgical Coding, Global surgical packages, and complications' coding. Specialties such as OB/GYN and how the surgical packages affect them are discussed.
MBC 110 Advanced Medical Billing and Coding
Course Description: Application of all subjects related to medical billing and coding. This course is a "practicum" and includes practice "cases" in which the student must complete the billing and coding cycle from beginning to end.
Tuition Suggestion: $1100-1350
4. Premise Telecom Installer Certificate Program Curriculum
Semester Curriculum for Telecommunications Installation and
Maintenance Certificate
TEL 100 Telecom. Basic Electricity
TEL 105 Fiber Optics: OSP
TEL 106 Fiber Optics: LAN
TEL 108 Comdial Key Systems
TEL 200 LAN: Copper
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TEL 206 Installer Level I Cabling
TEL 201 Station Install and Repair
TEL 202 Cable Splicing
TEL 203 Cable Fault Location
TEL 205 Digital Cent. Of. Administration
Total Semester Hours Credit: 14
Course Description
TEL 100 Telecom Basic Electricity
This course covers DC and AC theory with specific emphasis on the
specialized needs of telecommunications personnel. Emphasis is
placed on electron theory, conductors, insulators, Ohm’s Law,
capacitance, and inductance as it relates to small gauge, twisted-pair
copper wire. Upon completion, students should be able to understand
trouble symptoms and correct faults on the telephone physical plant
network. This is a diploma or certificate-level course.
TEL 105 Fiber Optics: OSP
This course covers splicing and maintaining aerial or buried, single
mode, loose-tube buffered fiber optic cable. Emphasis is placed on
hands-on cleaving, fusion splicing, and maintaining aerial or buried,
single mode, loose-tube buffered fiber optic cable. Upon completion,
students should be able to locate faults and splice, test, and return
fibers to service. This is a diploma or certificate-level course.
TEL 106 Fiber Optics: LAN
This course covers installing, splicing, and maintaining fiber optic
cables, connectors, and patch panels in local area networks.
Emphasis is placed on installing ST type connectors and level meter
and OTDR testing of fiber optic local area networks. Upon
completion, students should be able to install and maintain fiber optic
local area networks. This is a diploma or certificate-level course.
TEL 108 Comdial Key Systems
This course covers programming and maintaining Comdial 616X and
816X Key Systems. Emphasis is placed on programming new
systems and moves and changes in working systems. Upon
completion, students should be able to install new systems,
complete the initial programming, and perform routine moves and
changes. This is a diploma or certificate-level course.
TEL 200 LAN: Copper
This course covers local area network protocols, transmission
methods, and installation and testing procedures. Emphasis is placed
on EIA/TIA standards relative to the installer/technician. Upon
completion, students should be able to install LAN copper cables,
wiring, and connectors within industry standards. This is a diploma
or certificate-level course.
TEL 201 Station I & R
This course covers the fundamentals of trouble-free telephone
installation from aerial and buried cable in homes and businesses.
Emphasis is placed on drop-wire attachments, station protection, and
wire runs, as well as methods for testing and checking stations for
customer satisfaction. Upon completion, students should be able to
correctly install, test, and repair telephone stations and wiring up to
entry into the cable plant. This is a diploma or certificate-level
course.
TEL 202 Cable Splicing
This course covers the cable color-code, splicing methods, and
closures used throughout the
telephone industry. Emphasis is placed on cable color-code,
engineering drawings, proper splicing methods, and cable closures.
Upon completion, students should be able to perform the basic
functions of a cable splicer and meet telephone industry standards.
This is a diploma or certificate-level course.
TEL 203 Cable Fault Location
This course covers identifying fault types and using test equipment to
locate the faults in aerial and underground cable. Emphasis is placed
on identifying fault types and correct uses of various types of test
equipment to precisely locate the fault. Upon completion, students
should be able to identify fault type, properly use test equipment, and
locate the fault within inches. This is a diploma or certificate-level
course.
TEL 205 Digital CO Administration
This course covers data modifications in DMS-10 digital central
office switches from remote or on-site locations. Emphasis is placed
on normal day-to-day data modification procedures to support
customer-originated service orders, including any required hardware
changes. Upon completion, students should be able to successfully
perform any software or hardware modifications involved in normal
daily operations of the DMS-10 digital switch. This is a diploma or
certificate-level course.
TEL 206 Installer Level 1 Cabling
This course covers structured premises cabling at the apprentice
level. Emphasis is placed on apprentice level knowledge of standards
and codes for telecommunications industry and proper structured
premises cabling techniques. Upon completion, students should be
able to pass the BICSI installer Level 1 certification examination and
install LAN systems.
Courses adopted from Central Carolina Community College
Tuition Suggestion: Central Carolina Community College charges $64 per credit hour for in-state students and $255.30 per credit hour for out-of-state students.